Refund policy
We're chill, but not in the 'return half a burned candle three weeks later' way.
Returns: Unused candles in original condition can be returned within 14 days of delivery.
Refunds: Once we get your return, we'll issue a refund to your original payment method.
Exchanges: Not offered (yet).
Damaged or Defected Items: If your order arrived damaged, email EMAIL within 7 days with photos. We'll replace it or refund you - no fuss.
Non-returnable: Once a wick has been lit, we can't accept returns (burning them counts as commitment)
If in doubt, reach out - we'd rather fix the issue than leave you in the dark.